Case Studies

Board-Level Assurance for a Multinational Financial & Retail Technology Company


The General Counsel at a multinational financial and retail technology company was tasked with providing more transparency to the CEO as to the risks and associated Key Performance Indicators (KPIs) of its cybersecurity program. This increased transparency required the development of a recurring dashboard to identify key business risk areas for which the cybersecurity organization held oversight.​


FTI Consulting was retained to develop and maintain a monthly dashboard of the key cybersecurity risks to the Company. This required FTI Consulting experts to partner with the Chief Information Security Officer in identifying the key areas of risk, associated performance metrics, and develop a repeatable dashboard which could consistently reflect the key areas of cybersecurity risk to the CEO, allowing for a focused allocation of resources, and informing leadership of emerging risks.​


FTI Consulting developed dashboard immediately identified key business risks allowing for the shift of resources to resolve key financial discrepancies. For more than 18 months the dashboard has been able to provide key insights into the cybersecurity operations and drive strategic decision making.​